Backup exec 16 hardware and cloud storage compatibility. If the backup exec installation program encounters an operating system that requires a different version of the. Has it ever worked or is this an itermittent problem. Snapdrive and snapmanager in vm with mpio boot of vm very slow ask question. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3. A backup of the server may fail with the following error message.
Backup exec has been around in one form or another since the early 1990s and has a reputation as one of the more reliable backup products on the market. If playback doesnt begin shortly, try restarting your device. I just installed a server with backup exec, and fought this problem for some days before finding the above. Testing your setup by using veritas backup exec aws. Backup exec device and media service hung stopping. How to fix error e000fed1 backup exec error e000fed1.
Veritas backup exec 16 is designed to remedy that complexity by delivering a. Backup exec gives you simple, complete backup and recovery protection for your businessto cover all data wherever it resides. Everything was going along smoothly, running jobs to disk, and dup to tape until september when all of the sudden we started getting tape errors on random jobs. Solved backup exec 15 storage error with all attached.
Hp ultrium 5 lto drives dropping offline using bac. See the veritas support website for detailed information about how to use backup exec, including how to create secure backups with backup exec, software and hardware compatibility lists, and administrator guides for backup exec. Fix data error cyclic redundancy check veritas backup exec. Find answers to the request could not be performed because of an io device error.
Ive installed backupexec 2010 trial on my server, with an appropriatelyprivileged ad account, but get errors when starting the required services from the login page. The server was has been running backups using veritas backup exec 9. I have tried to backup my hard drive but half way through. Explore five common veritas backup exec error codes, which range from services not. Today, the error tends to be more generic and can apply to any io error, regardless of. The scsi status also indicates that there is an io device error. Backup exec gives you fast, simple, complete, costeffective protection and recovery for your data, wherever it lives. If youve created a backup before, you can wait for your regularly scheduled backup to occur, or you can manually create a new backup by selecting back up now. Hello, we moved to veeam back in july from backup exec. This sounds like a corruption in the backup exec database. Standalone backup exec configuration twotier a single backup exec server is assigned the standalone backup exec server role. On the vcb proxy server i am using an eval copy of backup exec for windows servers 12. Our support team will be able to help you repair the database, you should call support and open a support case.
Windows server backup may fail because of the sql vss writer. I will write my question one by one please look at this and try to give me a solution. Each backup exec server maintains its own backup exec database, media catalogs, and device. Backup exec will not discover the device until the backup exec services are restarted. Earlier we were able to access the path once we restart the backup exec puredisk filesystem service. This is acceptable and does not prevent the device from being used with backup exec and the usermode drivers. In backup exec, select the option to install backup exec device drivers for devices that dont already have drivers installed. Hp software to coexist with backup exec backups for this configuration. I do not believe the original installation of the hp wbem providers caused the issue, i have a feeling a subsequent windows update, backup exec update, other module update, or an update to the hp software may have caused the issue to occur at a later time than original install. Server is running windows 2008 r2 and the latest proliant service pack from sep 20. Doing the same in windows device manager and rebooting did not fix the problem.
Also in backup exec go to devices, display the properties of your drive, select configuration, and uncheck write scsi passthrough. Windows server itself does not report any device errors whatsoever. The request could not be performed because of an io device error. Backup exec job failed error a device attached to the. The statistics tab of tape drive properties figure 1 can be useful to determine soft write errors and hard write errors. Dont let your backup software prevent you from deploying advanced. If there is a hardware failure scsi card, superloader itself, then you would expect windows would fail to recognize the superloader and it will showup either as unknown device with no driver. Backup and restore browse for active directory of a vmware virtual. Hello, i need help with a problem with my software backup exec 8. Oledb error encountered calling icommandtextexecute. If it is with the same folder then maybe you can narrow it down. Backup exec views the equallogic volume and will try to utilize the equallogic vss hardware provider to perform the snapshot. Today, the error tends to be more generic and can apply to any io error, regardless of the backup medium. This hardware compatibility list hcl document contains information for all editions of backup exec 20.
Rip backup exec as versions 1016 and the 3600 appliance are being designated to end all support by veritas by 2019. An explanation of soft and hard write errors visible on the statistics tab of tape drive within backup exec storage view. Use the manufacturers scsi setup program to disable wide negotiation on the scsi controller card. Problem with backup, io device error hewlett packard. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. Backup exec will continue to access the tape devices via usermode drivers. I rarely go that far with disk problems but thanks for the list of utilities. Hello everyone, i am running backup exec 2010 r2 on a server 2008 32bit system, which happens to be our primary dc and our principal file.
There may not have been any destination devices available during the. With a current point score over 100,000, theyve contributed more than 3000 answers in the microsoft support forums and have created almost 200 new help articles in the technet wiki. Im running windows 2000 server wsp4, and am at bios a9. The storage unit and lsu should show as ready after it is discovered by backup exec. Backupexec errors when starting services server fault. Troubleshooting failed backups with backup exectm youtube. Turns out, the phantom device missing 1 was occuring due to having the library setup for two tape drives, while the system only had one tape drive physically installed inside. All hardware must be present on this hcl for support, unless a section clearly states that the devices listed are not the only devices supported such as the disk target section. We have 2 x hp lto ultirum 5 drives attached to a dl385p g8 server via 2 separate h222 sas cards. Hi guys, am hoping that someone has had a similar problem and ant point me towards a. Windows dev center developer network technet microsoft developer program. With the new one fitted i backed up a few files and restored them to make sure the new drive was ok, and checked the backups the following morning. An explanation of soft and hard write errors visible. Using backup exec with ost appliances carolines blog.
Restarted the backup exec puredisk filesystem service and also all the other backup exec services but still unable to access the mentioned \\. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. Backup exec stuck in discovering devices credentia. All device firmare is updated to the latest version. I have a dell poweredge 2600 server 64cfb31 factory configured with a benchmark dlttape slt1vs80 drive. Overkill for sure, but when i again have a full current backup i will try reinstalling some of the software. Which means all customers need to convertupgrade to veritas or find another. Go to device manager, find your tape drive, properties, update driver and select windows update as a source to search. Data error cyclic redundancy check symantec backup exec is generic in nature and this error indicates that there has occurred a readwrite error in tape. Does anyone know how i can kill the backup exec device and media service pvlsrv. Fix io device error on external hard driveusb drive in windows 1087. Troubleshooting hardware with backup exec for windows servers. Reboot of backup exec server resolves the issue temporarily.
Vcb error with esxi on imagelevel backups vmware communities. The backuptodisk device is offline in the event viewer. Since you appear to be doing disk to disk backups over your network, is there anything else traffic wise going on at the same. The request could not be performed because of an io. Alternately, replace existing drivers with either be drivers or with latest from the device manufacturer. To work around this, backup exec can be set to manually use the microsoft software. The procedure for using these versions of backup exec with a tape gateway is the same. Backup exec 2012 sp3 is installed and was running fine, howev. Backup exec stuck in discovering devices posted feb 15, 2012.
Problem to write backup to nas with backupexec 2010. Update device driver, click device manager then expand disk. Using the latest technology, it minimises cpu, memory, and io load. When jobs on my 122t windows 2003 poweredge 2650 adaptec 39160 sometimes fail, i cannot successfully stop this service without restarting my server. Backup exec broken after ad migration with server name change. I too tried many fixes through backup exec, but none worked because it wasnt an issue with the software, but the settings on the hardware itself.
With the choice of upfront perpetual or subscription licensing, backup exec is available in three editions to best fit your needs. Every backup attempt ends with failure and the erro. Storage device device reported an error on a request to write data to media. I get vss timeouts when trying to backup the vm backup exec 2010 machine takes apr. Backup exec 2014 the time ive wasted on technology.
Net framework, backup exec blocks the installation and displays an error message that instructs you to install the required version of. My goal is to be able to perform imagelevel backups of my app servers using the vcb. The backup exec device and media service could not start because the database recovery has failed. Adding a digi device to the digi device cloud platform 4262016 this article explains how to add your digi device to the digi device cloud. Kernelmode drivers from microsoft or the tape hardware vendor are generally acceptable to be installed. Hp ultrium 5 lto drives dropping offline using backup exec. Create a small backup job using the backup wizard to verify connectivity.
Backup exec 2014 jobs failing on hp proliant dl360 g6 with an. Hello, please check whether there are any errors related to the scsi card or device in system logs. System state backup with backup exec repeatedly fails with. Explore five common veritas backup exec error codes, which range from. Snapdrive and snapmanager in vm with mpio boot of vm. To view the device properties and the statistics tab. If the device is a wide 68 pin scsi device then wide negotiation may and should be used. I replaced a tape drive for a customer a couple of weeks ago. The total hours in use displays how long the drive has been in operation i. Phil hart has been a microsoft community contributor since 2010.
If youve created a backup before, but want to make a new, full backup rather than updating the old one, select create new, full backup, and then follow the steps in the wizard. Hi, our problem is related with backing up our proliant dl380 g5 server to tape library hp msl2024. Each server runs the backup exec software and the services that control backup and restore operations of multiple clients. Library is connected to server over scsi controller pcie, ultra320. Each backup job is run to a device pool consisting of the native server and a remote server folder.
If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool. Symantecs fileconnect software download portal has being decommissioned and has been replaced by the software download capability in mysymantec. Click mysymantec login required below to be redirected to the new portal, then navigate to the my products tab to take advantage of the new experience. An error occurred creating or accessing the direct. However the snapshot fails because not all the data actually resides on the equallogic array. Of course the first thing you want to check is windows device manager.
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